Shipping

How much is shipping?

Within Australia

Standard Shipping: FREE! (includes tracking).

Express Shipping: Flat rate of $5.95 (includes tracking).

International

FREE Standard Shipping.

How long will it take to get to me?

We ship from Sydney, Australia and orders are usually dispatched within 1-2 business days. 

As a general guideline:

Australia: Allow 2-5 business days. 
New Zealand / Asia: Allow 7-10 business days. 
Middle East / Europe / Americas and Africa: Allow 10-14 business days.

Note: the above time estimates are guidelines only for standard shipping. 

Returns

We want you to absolutely love your Ovl jewellery, so if you're not satisfied with your purchase, email hello@ovlcollection.com and we'll organise an exchange or refund for you.

You'll need to send it back to us in original, unused condition (including the packaging) within 14 days, and cover the cost of shipping. All shipping costs are non-refundable.

For exchanges, you'll need to cover the cost of shipping your new one to you. Note: We can only accept returns that are sent by trackable post, so please take note of your tracking number.

*Please ensure you contact us BEFORE sending your item back.*

Important: Only regular priced items may be refunded or exchanged. Unfortunately, sale items do not qualify.