FAQs


Here are some answers to our most frequently asked questions. If you can't find the answer to your question here, just send us an email at hello@ovlcollection.com and we'll get back to you within 24 hours (usually less).

What material is your jewellery made from?

All of our jewellery is made from high quality, durable, tarnish resistant stainless steel. Our gold and rose gold jewellery is 18k gold dipped over stainless steel. All our jewellery is 100% hypoallergenic, and it's also nickel and lead free.

How do I know if the cuff bracelets will fit me?

Our cuff bracelets are fully adjustable and will fit most all sizes. We've designed our bangles to sit close to the wrist, so they don't slide around too much or fall off. This also means they don't need to be adjusted too much or bent out of shape.

If you're unsure, please contact us for measurements so we can confirm the fit for you. 

How do I adjust my cuff bracelet?

Our cuff bracelets are fully adjustable and it's really easy to do.

If you'd like the bracelet more secure, start with the cuff bracelet off your wrist. Cup the bracelet in your palm and gently squeeze each open end inwards towards the centre of the bangle. Test it on your wrist and adjust a little at a time to ensure the bracelet keeps its shape.

If you'd like the bracelet looser, simply hold the bracelet with two hands using your thumbs, index and middle fingers and gently bend the ends of the bracelet outwards a little at a time until it sits comfortably on your wrist.

 

Can I get custom engraving on the bracelets?

Unfortunately, we don't currently offer custom engraving. If you have requests for quotes, we'd love to hear them. 

Do you ship overseas?

Yes of course! And it's free! However, please note that international shipping can take a little longer and we can't assist with any local customs fees. We have plenty of lovely customers overseas, but it's your responsibility to check your local customs regulations for online shopping.