How much is shipping?
Standard Shipping: FREE! (includes tracking).
Express Shipping: Flat rate of $5.95 (includes tracking).
FREE Standard Shipping.
How long will it take to get to me?
We ship from Sydney, Australia and orders are usually dispatched within 1-2 business days.
As a general guideline:
Australia: Allow 2-5 business days.
New Zealand / Asia: Allow 7-10 business days.
Middle East / Europe / Americas and Africa: Allow 10-14 business days.
Note: the above time estimates are guidelines only for standard shipping.
We want you to absolutely love your Ovl jewellery, so if you're not satisfied with your purchase, email firstname.lastname@example.org and we'll organise an exchange or refund for you.
You'll need to send it back to us in original, unused condition (including the packaging) within 14 days, and cover the cost of shipping. All shipping costs are non-refundable.
For exchanges, you'll need to cover the cost of shipping your new one to you. Note: We can only accept returns that are sent by trackable post, so please take note of your tracking number.
*Please ensure you contact us BEFORE sending your item back.*
Important: Only regular priced items may be refunded or exchanged. Unfortunately, sale items do not qualify.
Our pieces are designed to withstand the daily rigours of motherhood. However, to keep them looking their best, here are some guidelines:
Our silver jewellery is our lowest maintenance option, and shouldn't tarnish with a few splashes of water. Just wipe it clean with a plain cloth. As with all jewellery, try and avoid wearing it in the shower or bath, or covering it in lotions.
Our rose gold jewellery is 18K gold plated. It's stunning, but it can be sensitive to water, lotions and perfumes. Showering, swimming, gym sessions and cleaning products don't mix well with our rose gold pieces.
If you have our cuff bangle, the easiest way to protect it is to slide it up and secure it higher on your arm during nappy changes, laundry and dishwashing. That way you're not taking it on and off all day!
We've tried to find a balance between beauty and durability, but unfortunately we can't help if your pieces get tarnished or scratched (consider them battle scars!).